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How to cancel a PayPal Subscription

This guide details how to cancel a pre-approved or subscription payment with PayPal. To use this guide, you must have a PayPal account with active pre-approved payments.

Managing a pre-approved payment

  1. Navigate to PayPal, and log in.
    • Internet Browser, with the PayPal URL and Login Button highlighted
  2. Hover over your name in the top right corner, and click “Account settings”.
    • PayPal Account Settings button
  3. Choose “Money, banks and cards” from the sidebar, then scroll to the bottom of the page and click “Manage pre-approved payments”.
    • PayPal "Money, bans and cards" page with "Manage pre-approved payments" highlighted
  4. Select the pre-approved payment you wish to manage, then you can click the “Cancel” button to cancel the payments.
    • Horizon Hosting pre-approved payment, with cancellation button highlighted