Self Service Upgrades
How to upgrade or downgrade your plan's resources from the billing panel.
Need more RAM, storage, or player slots? You can change your plan yourself, without needing to open a ticket.
Open the product
Log in to the Billing Panel, go to your client dashboard, and "Manage" the service you want to change.
Choose upgrade/downgrade
Select the "Upgrade/Downgrade" option on the product details page.
Pick your new plan
Choose the new plan or add-on resources you'd like. Any price difference is prorated for the remainder of your current billing cycle.
Confirm
Confirm the change and complete payment if required.
Some changes need a restart
Resource changes (like RAM or disk) are usually applied automatically, but may require your service to be restarted before the new limits take effect.
Downgrades
If you're downgrading and your service is currently using more resources than the new plan allows (e.g. more disk space than the new limit), you may need to free up space first.