Billing

First Time Setup

What to expect when you first order a service, and how to log in for the first time.

Check your inbox

After ordering, you'll receive a couple of automated emails:

  • A billing account email, confirming your account on our Billing Panel.
  • A separate email (or emails) containing your game panel login for each service you've ordered, this is the panel you'll use day-to-day to manage your server, files, and databases.

Didn't get an email?

Check your spam/junk folder first. If you still can't find it after 10-20 minutes, contact us.

Log in to the billing panel

Use the Billing Panel to manage your orders, invoices, and support tickets.

Log in to the game panel

Use the credentials from your game panel email to log in and start setting up your service, see the relevant "Getting Started" guide for your service under Games or VPS.

Secure your account

We recommend changing your password on both panels, and enabling any available two-factor authentication, shortly after your first login.

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